Refund Policy – SimXity.net
Last updated: June 23, 2025
We strive to deliver excellent digital content and training experiences. Please review our refund terms below:
1. Digital Products & Online Courses
Due to the nature of digital products, we generally do not offer refunds once access has been granted or the course has been started.
2. Live Events or Escape Room Bookings
Cancellations made more than 72 hours in advance are eligible for a full refund or rescheduling. No refunds within 72 hours of the event start.
3. Exceptional Refunds
If you experience technical issues or accidental double payments, please contact billing@simxity.net within 7 days.